Personal agents for your entire population
Meadow, our AI agent, screens your members, tracks down gaps in care, and recommends actions for program operators, at scale.
Screening that scales with your population
Screen far more of your members with the team and budget you already have.
Collect what you need, the way members answer
Members answer by text, call or form, in their language.
Reach out
Meadow starts the campaign across your population.
Collect what the job needs
Meadow asks only what the screening or redetermination needs.
Get member data back
Structured member data, with anything to review flagged.
Meadow sends a Medicaid redetermination campaign across the population, greeting each member in their language. Marcus, member ••2317, gets a text and asks for a call. On the call, Meadow finds he qualifies for a medical exemption from the work requirement. The answers come back as member data, by text, call and form, in each member’s language, with Marcus’s medical exemption flagged.
I want to run a screening for Medicaid redeterminations, SDOH and HRSN, health risk assessments, member data collection
Your members shouldn’t wait for help
Help starts in the same conversation, not after weeks on hold.
Rosa calls her plan on day 1 and waits 47 minutes on hold. She’s sent to the county’s benefits office on day 2, calls again on day 11 while it’s still processing, and help arrives on day 16. With Meadow, help arrives on day 1: her produce card, four minutes after the first text.
Help members use what they qualify for
Meadow stays with members after the screening and helps them enroll.
Understand the need
From a screening, a referral, or the member’s own question by text.
Find what fits
Plan benefits, programs and local resources.
Deliver the benefit
Meadow signs them up, and iQpay delivers it right in the conversation.
Meadow says hello, and Rosa texts back that her SNAP ran out and it’s hard to buy groceries. Meadow finds what fits: a produce prescription from her plan, $80 a month for fruits and vegetables. Rosa says yes, Meadow signs her up, and her card arrives in the conversation: $80.00 for fresh produce. She says thank you.
I want to help members find food assistance, housing support, rides to care, their plan benefits
Frequently asked questions
What comes back to us?
Structured member data, with anything that needs review flagged, and a record of every message and decision.
What if a member needs a person?
Meadow brings in a community health worker, and the handoff is on the record.
Is member data secure?
Yes. iQpay is HIPAA compliant and SOC 2 Type II, independently audited.
How is it priced?
We scope pricing to your population and campaigns, and walk you through it on the first call.
Where do we start?
With one campaign, often a redetermination or an SDOH screening. Engagement can follow when you’re ready.
Which campaign should Meadow run first?
In 30 minutes, we’ll work out where Meadow starts.