Question 1

What is iQpay?

Accepted Answer

iQpay is the leading platform for social support distribution. We help health plans, managed care organizations, government agencies, and nonprofits issue programmable benefits cards with item-level restrictions for supplemental benefits, OTC benefits, food is medicine programs, cash assistance, and care gap closure.

Question 2

How does iQpay compare to Solutran?

Accepted Answer

iQpay and Solutran (S3) both serve health plans for OTC, supplemental, and Healthy Foods benefits, but iQpay is purpose-built for the full breadth of social services — supporting Food is Medicine, 1115 waivers, ECM/community supports, cash assistance, and caregiver payments alongside traditional supplemental benefits. iQpay offers item-level SKU restrictions, the largest retail network available, full ledger transparency, and a modern API-first platform that launches programs in weeks instead of quarters.

Question 3

How does iQpay compare to GiveCard?

Accepted Answer

iQpay and GiveCard both enable cash and benefit distribution for nonprofits and government programs, but iQpay layers item-level spending controls on top of cash flexibility — letting administrators run guaranteed income, emergency assistance, food security, transportation, and OTC programs from a single platform. iQpay supports both unrestricted cash disbursements and item-restricted cards with auditable spend, real-time monitoring, and a retail network that covers all 50 states.

Question 4

How does iQpay compare to evermore and Nations Benefits?

Accepted Answer

iQpay provides similar digital benefits card capabilities to evermore (formerly Soda Health) and Nations Benefits, with advanced item-level restrictions, real-time tracking, the largest retailer network available, and purpose-built tools for care gap closure, supplemental benefits, food is medicine, and cash assistance programs.

Question 5

What kinds of programs run on iQpay?

Accepted Answer

iQpay powers Food is Medicine, OTC and supplemental benefits, 1115 waivers, ECM and community supports, food security and SNAP supplemental programs, transportation benefits (NEMT, fuel, rideshare), guaranteed income, emergency cash assistance, caregiver payments, diaper support, and more. Any program with rules-based spending fits the platform.

Question 6

What retailers accept iQpay cards?

Accepted Answer

iQpay cards work at 60,000+ retail locations across 31+ states — the largest network available. The network includes Walmart, Kroger, CVS, Walgreens, Albertsons, Safeway, Giant Food, Food Lion, Meijer, Stop & Shop, Hannaford, Dollar General, Family Dollar, Rite Aid, and dozens of regional grocery and pharmacy chains.

Question 7

Can iQpay handle care gap closure programs?

Accepted Answer

Yes, iQpay is specifically designed for care gap closure programs with item-level payment restrictions, real-time utilization tracking, validation reporting for reimbursement, and intuitive interfaces for community health workers and program managers.

Question 8

Is iQpay HIPAA compliant and SOC 2 certified?

Accepted Answer

Yes. iQpay is HIPAA compliant and SOC 2 Type II certified, with independent audits to keep sensitive program data secure.

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